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Black Book Market Research proudly delivers independent, data-driven insights to the healthcare industry grounded in verified client experience, globally recognized research standards, and a steadfast commitment to vendor neutrality. We maintain our integrity by not offering consulting services, performance improvement programs, or acting as intermediaries between IT buyers and vendors, ensuring that our rankings, reports, and recognition are never influenced by payments or promotional partnerships. To support the healthcare community year-round, we provide complimentary resources and data updates, while sustaining our research operations through customized data services for technology buyers and competitive intelligence scorecards for vendors seeking clarity, benchmarking, and market insight. Our mission is built on trust, transparency, and the belief that healthcare decisions deserve to be guided by real experiences, not commercial bias.
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Since 2011, Black Book Market Research has been the gold standard for unbiased evaluations of healthcare vendors. Powered by over 3 million crowdsourced surveys, our rankings and insights reflect the real-world experiences of hospitals, physician practices, payers, post-acute providers, and healthcare consumers. Black Book equips decision-makers with the critical information needed to navigate the dynamic global healthcare landscape.
Our research spans 110 countries, gathering invaluable data from:
With evaluations covering over 12,000 products and services from 4,000+ vendors—including 175 offshore healthcare IT (HIT) providers—Black Book offers a 360-degree view of the competitive HIT and service landscape.
From compliance-driven modernization to AI-first architectures—new twin reports map the next decade of LIS/LIMS transformation on both sides of the Atlantic.
October 30, 2025Black Book Research-authors of the mid-2000s bestseller The Black Book of Outsourcing (Wiley Publishers) and the forthcoming The Black Book of Reshoring -reports indications of a decisive market reset as American hospitals move from managed RCM services to AI-powered, on-shore revenue cycle platforms. With one-third projecting the foregoing of at least one RCM outsourcing renewal, 62% prioritizing coding and CDI automation, and 78% demanding U.S. data residency, health systems are redefinin
October 29, 2025New Black Book poll of 118 health plan IT professionals finds data sharing success now depends on provider engagement and EHR vendor alignment.
October 24, 2025Based on a Black Book Research flash survey of 97 HIM leaders conducted at AHIMA 2025 last week.
October 23, 2025Investor sentiment is cooling sharply across once-hot digital health sectors.
October 21, 2025Black Book survey reveals just 1 in 4 hospitals can fully exchange patient data across national boundaries in Q4 2025
October 21, 2025Launching in 2025, Black Book’s collaboration with Google Looker will revolutionize healthcare insights. Subscribers will gain access to real-time performance data on 20,000+ healthcare products and services, complemented by historical and trend analyses. This robust platform supports informed decision-making for investors, buyers, media, analysts, and healthcare leaders.
Our rankings are more than just data—they’re a catalyst for accountability, quality improvement, and innovation in the healthcare ecosystem.
Black Book is committed to transparency and impartiality. Free from financial incentives, commissions, or pay-to-play arrangements, our rankings are built on the authentic feedback of healthcare professionals. Survey participants remain uncompensated, ensuring unbiased results that stakeholders can trust. With no advisory boards or external influences, Black Book delivers genuine, reliable insights to empower the future of healthcare.
Discover why Black Book is the trusted choice for healthcare intelligence worldwide.
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